Welcome to the website (techfus.com) of TECHFUSION TRADE SARL (hereinafter referred to as "we"), which we understand is important to you. We are committed to protecting the security of your personal information and your legal rights. This Privacy Policy explains how we collect, use, store, and protect your personal information, as well as your rights. Please read this policy carefully before using our services.
1. Scope of Application
This Privacy Policy applies to personal information you provide through our website, email ([email protected]), and other interactions with us. By using our services, you consent to our processing of your personal information in accordance with this policy.
2. Information Collection
2.1 Information You Provide
When you register an account on our website, place an order, inquire, or participate in an event, we may collect information such as your name, email address, phone number, and address to provide you with the services you provide.
Your email communications and related information may also be collected.
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information through technologies such as cookies, including your IP address, browser type, access time, and pages visited. This information helps us understand website usage and optimize website performance and user experience.
3. Use of Information
We collect your personal information primarily for the following purposes:
Providing you with product sales, order processing, delivery, and other services to ensure a smooth purchase of our tableware and kitchenware.
Responding to your inquiries, requests, and complaints to provide you with satisfactory customer service.
Analyzing website usage to improve our products, services, and website functionality.
With your consent, sending you information about our products, promotions, and other related information.
4. Information Protection
We implement a series of reasonable security measures to protect your personal information from unauthorized access, use, disclosure, modification, or destruction. These measures include, but are not limited to, technical encryption, secure storage, and access control. Our employees are also required to adhere to strict confidentiality regulations and only have access to your personal information when necessary.
5. Information Sharing
We will not share your personal information with third parties except in the following circumstances:
With your explicit consent.
To comply with laws and regulations, court decisions, or arbitration awards, and to safeguard our legitimate rights and interests.
We may share necessary information with our partners (such as logistics service providers) to fulfill services such as order delivery. However, we require our partners to abide by confidentiality obligations and use the information only within the scope of their authorization.
6. Your Rights
You have the following rights regarding your personal information:
Right of Access: You may request a copy of your personal information at any time.
Right of Correction: If you discover that your personal information is inaccurate, you may request that we correct it.
Right of Deletion: You may request that we delete your personal information, subject to applicable laws and regulations.
Right to Withdraw Consent: You may withdraw your consent for us to use your personal information, but this may affect your use of some of our services.
If you wish to exercise any of these rights, please contact us via email at [email protected] and we will respond within a reasonable timeframe.
7. Policy Updates
We may update this Privacy Policy based on changes in laws and regulations, business developments, and other circumstances. Updated policies will be posted on our website and notified to you in an appropriate manner. Please review this policy regularly to stay informed of our latest privacy practices.
8. Contact Us
If you have any questions or suggestions regarding this Privacy Policy, please contact us through the following means:
Email: [email protected]
Website: techfus.com